Subscription plan displays raw template text

Type of Test

UX/UI

Agents used

Functional Testing

Functional Testing Functional Testing

UI/UX Testing

UI/UX Testing UI/UX Testing

Bug Impact Potential

Docusign Website

Connected

Before

After

Compare

Docusign Website

Connected

Docusign Website

Connected

Step the Agent Failed on:

• 3 Under Account, Select Plan and Billing from the side navigation

Test Failed

Test Warning

Test Success

End-to-end checkout Flow

Full Test That Was Run:

Test Failed

Template variable not rendered in plan description. Expected: "1 user licenses, 100 envelope sends/year" (or "1 user license"). Actual: "{{licenses}} user licenses, 100 envelope sends/year". The template variable {{licenses}} is displayed as raw code instead of being replaced with the actual value.

Test Successed

• 1 Login with user credentials testing@email.com and password password

• 2 Click on the Admin Tab from the main navigation header

• 3 Under Account, Select Plan and Billing from the side navigation

• 4 Click on Manage Subscription drop down and click on edit subscription

• 5 Select Switch Plan and downgrade to a lower plan than what is currently selected

• 6 Select Confirm Change

Bug Book

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• Prevented over $400k in lost sales
• Saved 21 hours in dev time on the bug
• Automated 21 hours in dev time on the bug