Afternoon time slots don’t appear when selected

Type of Test

• Checkout
• Interactions

Agents used

• AI Feature Testing

Bug Impact Potential

High - Blocks users from completing ticket purchase for afternoon time slots. This directly impacts revenue for one of the most popular time periods at Top of the Rock, causing potential loss of sales and customer frustration.

Step the Agent Failed on:

• 13 select the afternoon tab, make sure the table slides down to afternoon times, select a random afternoon time-slot

Metrics Achieved

Spur was responsible for:

• Platform: Web Browser
• Website: Rockefeller Center
• Test Type: E2E Purchase Flow

Test Failed
The test identified a critical UI interaction bug where clicking the "Afternoon" tab fails to update the displayed time slots. The time slot selector continues to show morning times (8:00 AM - 9:10 AM) instead of transitioning to afternoon slots. This appears to be a JavaScript event handler or state management issue where the tab click event is not properly triggering the time slot data refresh. This blocks users from selecting afternoon visit times, which are typically high-demand slots.

Full Test That Was Run:

• 1 Close any privacy policy or other popups that are on the homepage
• 2 click buy tickets
• 3 if top of the rocks is not selected on the left, select it
• 4 select buy tickets for general admission
• 5 select a random amount of each type of ticket (adult, child, senior) up to 5 each
• 6 ensure that the price displayed changes with each change of ticket amounts
• 7 press continue
• 8 close out of any popup requests to upgrade
• 9 Scroll down to the calendar, select a random calendar date
• 10 move forward 1 month on the calendar, select another random date
• 11 wait for the time slots to load
• 12 select a random morning timeslot
• 13 select the afternoon tab, make sure the table slides down to afternoon times, select a random afternoon time-slot
• 14 move to the evening tab, make sure the table slides down to afternoon times, select a random evening time-slot
• 15 press checkout on the mini cart
• 16 enter first name:"roman", last name "testing", email "roman@bighuman.com", mobile number "123456789", credit card number "4111111111111111", exp date:any date in future, security code "333", billing address "89 Main Street", city "New York", state "NY",zip code "89000", country "United States"
• 17 accept terms and conditions
• 18 click on confirm order, wait for the app
• 19 confirm an order confirmation page

Bug Book

These are production bugs found for our actual customers.