Reviews reference a different item (dress) on shorts page

Type of Test

• Copy
• Payment

Agents used

• Exploratory Testing

Bug Impact Potential

Potentially risking $250,000 of lost in sales if the bug was not spotted and fixed.

Step the Agent Failed on:

• 9 Verify review_summary and number_of_reviews are displayed

Metrics Achieved

Spur was responsible for:

• Prevented over $400k in lost sales
• Saved 21 hours in dev time on the bug
• Automated 21 hours in dev time on the bug

End-to-end checkout Flow

Full Test That Was Run:

• Test Failed

The review summary extracted earlier refers to a dress, but the current product is "3" High-Waist Airlift Short". The specific review summary about dress versatility, fall weddings, and girls night out is not displayed on this page because it's not relevant to the shorts product being viewed.

• 1 Close the password page if present, then wait for homepage to load
• 2 Redirect to: https://qa.activewear.com/products/high-waist-airlift-short-black
• 3 Verify there are star ratings displayed next to the price, along with a reviews count in parentheses, and a Review Summary hyperlink
• 4 Click on Review Summary
• 5 Verify a Size & Fit Average modal appears with a Size bar rating and a Review Highlights summary, and a View All Reviews CTA
• 6 Extract {review_summary}
• 7 Extract {number_of_reviews}
• 8 Click on View All Reviews
• 9 Verify review_summary and number_of_reviews are displayed
• 10 Verify a ratings snapshot and overall rating is displayed
• 11 Scroll down to the customer generated reviews section
• 12 Verify ratings are displayed with product relevant reviews, including customer name, ratings, timezone, a title, a helpful up and downvote, a Report hyperlink, a Fit slider, a Sort By dropdown, and some filters

Bug Book

These are production bugs found for our actual customers.