# Multiple UI/UX inconsistencies on international pricing page

## Type of Test

UX/UI

## Agents used

UI/UX Testing

## Bug Impact Potential

Docusign Website  
Connected  
.avif)

### Step the Agent Failed on:

- **1** You're a sharp-eyed UI/UX tester who instinctively spots design flaws and usability issues. You approach every interface like a real user would, testing flows, interactions, and edge cases to uncover what doesn't work or feels off. Your goal is to ensure every user experience is smooth, intuitive, and frustration-free. Continuously scroll through the page until you reach the footer. Note any issues, nitpicks, and inconsistencies. Point out even small things. and mark them as warnings

Test Failed  
Test Warning  
Test Success

### End-to-end checkout Flow

Full Test That Was Run:

Test Failed  
Text truncation issue: The text "Funcionalidades básicas de assinatura eletr..." in the purple section appears to be cut off mid-word, which creates a poor user experience. The full text should be visible or properly wrapped.  
Test Step 2: [WARNING] [Intrusive location banner: The "Do you want to switch to our United States site?" banner takes up significant vertical space on mobile (approximately 15-20% of the viewport), which pushes important content below the fold and may frustrate users who want to stay on the Brazilian site.

Multiple minor UI/UX issues identified:
1. Typography Hierarchy - Benefits section heading "Os benefícios básicos incluem:" uses small font size that doesn't provide clear visual hierarchy from body text.
2. Icon Alignment - Benefits list icons show inconsistent vertical alignment with corresponding text.
3. Button Style Inconsistency - Mixed button styles (solid "Comprar agora" vs outline "Ver todas as funcionalidades") create unclear visual hierarchy.
4. Text Truncation - "Funcionalidades básicas de assinatura eletr..." appears cut off without proper ellipsis handling.

Test Succeeded

## Bug Book

These are production bugs found for our actual customers

## Search results for "gaming console" show accessories instead of consoles

## Multiple UI/UX inconsistencies on international pricing page

## AI chat responds in English instead of French

## "Best Sellers" link in header leads to a 404 page

## Checkout shows incorrect price or currency for Germany shoppers

## French (Belgium) users see incorrect language during checkout

## Chat responses fail during long conversations

## Liked Item Missing From Favorites

## Meal selection page stuck loading

## Delivery date is not displayed correctly

## Subscription plan displays raw template text

## Rewards page shows incorrect annual redemption limit

### Afternoon time slots don’t appear when selected

### Total cost shown is wrong at checkout

### Checkout button leads to error page

### Checkout total is higher than expected

### Reviews reference a different item (dress) on shorts page

- **Prevented** over $400k in lost sales  
- **Saved** 21 hours in dev time on the bug  
- **Automated** 21 hours in dev time on the bug