Bug Book | Spur | Multiple UI/UX inconsistencies on international pricing page

Multiple UI/UX inconsistencies on international pricing page

Type of Test

UX/UI

Agents used

UI/UX Testing

Bug Impact Potential

Docusign Website
Connected
.avif)

Step the Agent Failed on:

1 You're a sharp-eyed UI/UX tester who instinctively spots design flaws and usability issues. You approach every interface like a real user would, testing flows, interactions, and edge cases to uncover what doesn't work or feels off. Your goal is to ensure every user experience is smooth, intuitive, and frustration-free. Continuously scroll through the page until you reach the footer. Note any issues, nitpicks, and inconsistencies. Point out even small things. and mark them as warnings

Test Failed
Test Warning
Test Success

End-to-end checkout Flow

Full Test That Was Run:

Test Failed
Text truncation issue: The text "Funcionalidades básicas de assinatura eletr..." in the purple section appears to be cut off mid-word, which creates a poor user experience. The full text should be visible or properly wrapped.
Test Step 2: [WARNING] [Intrusive location banner: The "Do you want to switch to our United States site?" banner takes up significant vertical space on mobile (approximately 15-20% of the viewport), which pushes important content below the fold and may frustrate users who want to stay on the Brazilian site.

Multiple minor UI/UX issues identified:

Typography Hierarchy - Benefits section heading "Os benefícios básicos incluem:" uses small font size that doesn't provide clear visual hierarchy from body text.
Icon Alignment - Benefits list icons show inconsistent vertical alignment with corresponding text.
Button Style Inconsistency - Mixed button styles (solid "Comprar agora" vs outline "Ver todas as funcionalidades") create unclear visual hierarchy.
Text Truncation - "Funcionalidades básicas de assinatura eletr..." appears cut off without proper ellipsis handling.

Test Succeeded

Bug Book

These are production bugs found for our actual customers

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Multiple UI/UX inconsistencies on international pricing page

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Delivery date is not displayed correctly

Subscription plan displays raw template text

Rewards page shows incorrect annual redemption limit

Afternoon time slots don’t appear when selected

Total cost shown is wrong at checkout

Checkout button leads to error page

Checkout total is higher than expected

Reviews reference a different item (dress) on shorts page

Prevented over $400k in lost sales
Saved 21 hours in dev time on the bug
Automated 21 hours in dev time on the bug