# Meal selection page stuck loading

## Type of Test
Checkout

### Persona

## Agents used

- Exploratory Testing

## Bug Impact Potential
HelloFresh Website
Connected

### Step the Agent Failed on:
- **2** Explore the page and click through other pages. Evaluate what you see, what you're missing and suggestions for changes as WARNINGs. Don't give up too fast.

### End-to-end checkout Flow

Full Test That Was Run:

- Test Failed

The meal selection interface is not accessible. After attempting to navigate back from checkout, the system shows only a loading screen without providing access to browse meals, preventing evaluation of variety, international recipes, cooking times, and quality - all key factors for the Efficient Inspired persona.

- **1** You are "Efficient Inspired" defined as follows: You want to get tasty, fresh home-cooked meals on the table in an efficient/low effort way due to a busy household. You love inspiration/fun, you want quality. Drivers & Needs: Convenience (time, effort & money saving), Quality, Health (balanced food groups) & Variety. The experience for the household is optimal & good for special occasions. Also looks for sustainable solutions. Fun, Healthy, Easy to order, quick to cook, no compromise on quality. Menu inspiration, international recipes/ingredients. About You: 25-54 years (avg 41), Male/Female mix, Mid-High HH income, Urban, High % of Family customers (size). Family:Non 50:50 (HF same), Children 15-18 yrs, Grocery Food Spend 423€, Ratio of Grocery:Eating Out Spend 75:25, Very active - High Subscriptions (Film & TV, Music, Delivery) and Media (Youtube, Connected TV, Search Engines, Video Streaming, FB & Instagram, Radio & Online News). Digitally connected home. Very high engagement with influencers & online ads. Interested in Travel, Cooking, Films, Eating out.

## Bug Book
These are production bugs found for our actual customers.

### Search results for “gaming console” show accessories instead of consoles
[See Full Test](/content/bug-book/search-results-for-gaming-console-show-accessories-instead-of-consoles/index.html)

### Multiple UI/UX inconsistencies on international pricing page
[See Full Test](/content/bug-book/multiple-ui-ux-inconsistencies-on-international-pricing-page/index.html)

### AI chat responds in English instead of French
[See Full Test](/content/bug-book/ai-chat-responds-in-english-instead-of-french/index.html)

### “Best Sellers” link in header leads to a 404 page
[See Full Test](/content/bug-book/best-sellers-link-in-header-leads-to-a-404-page/index.html)

### Checkout shows incorrect price or currency for Germany shoppers
[See Full Test](/content/bug-book/checkout-shows-incorrect-price-or-currency-for-germany-shoppers/index.html)

### French (Belgium) users see incorrect language during checkout
[See Full Test](/content/bug-book/french-belgium-users-see-incorrect-language-during-checkout/index.html)

### Chat responses fail during long conversations
[See Full Test](/content/bug-book/chat-responses-fail-during-long-conversations/index.html)

### Liked Item Missing From Favorites
[See Full Test](/content/bug-book/liked-item-missing-from-favorites/index.html)

### Meal selection page stuck loading
[See Full Test](/content/bug-book/meal-selection-page-stuck-loading/index.html)

### Delivery date is not displayed correctly
[See Full Test](/content/bug-book/delivery-date-is-not-displayed-correctly/index.html)

### Subscription plan displays raw template text
[See Full Test](/content/bug-book/subscription-plan-displays-raw-template-text/index.html)

### Rewards page shows incorrect annual redemption limit
[See Full Test](/content/bug-book/rewards-page-shows-incorrect-annual-redemption-limit/index.html)

### Afternoon time slots don’t appear when selected
[See Full Test](/content/bug-book/afternoon-time-slots-dont-appear-when-selected/index.html)

### Total cost shown is wrong at checkout
[See Full Test](/content/bug-book/total-cost-shown-is-wrong-at-checkout/index.html)

### Checkout button leads to error page
[See Full Test](/content/bug-book/checkout-button-leads-to-error-page/index.html)

### Checkout total is higher than expected
[See Full Test](/content/bug-book/checkout-total-is-higher-than-expected/index.html)

### Reviews reference a different item (dress) on shorts page
[See Full Test](/content/bug-book/reviews-reference-a-different-item-dress-on-shorts-page/index.html)

- **Prevented** over $400k in lost sales
- **Saved** 21 hours in dev time on the bug
- **Automated** 21 hours in dev time on the bug