# French (Belgium) users see incorrect language during checkout

## Type of Test

Copy

## Agents used

Localization

## Bug Impact Potential

HelloFresh Website

### Step the Agent Failed on:

- **2** Proceed through each step as a typical user would. Make any mandatory selections on each step, and continue to the next step when possible. On each step you see, look for any spaces where contextual text may be missing - for example a button without any text, or a step that is missing a title. Do this for every step until you get to a registration form, and fail if any step is missing required text.

Test Failed

Test Warning

Test Success

### End-to-end checkout Flow

Full Test That Was Run:

The progress indicator at the top of the page displays step labels in Dutch ("Over jou", "Afrekenen", "Maaltijdkeuze") instead of French, despite the page being set to the French Belgian locale (fr-BE). This represents missing translations in a key navigation element.

- **1** close any popup / banner you find on the page.

## Bug Book

These are production bugs found for our actual customers

### Search results for “gaming console” show accessories instead of consoles

[See Full Test](/content/bug-book/search-results-for-gaming-console-show-accessories-instead-of-consoles/index.html)

### Multiple UI/UX inconsistencies on international pricing page

[See Full Test](/content/bug-book/multiple-ui-ux-inconsistencies-on-international-pricing-page/index.html)

### AI chat responds in English instead of French

[See Full Test](/content/bug-book/ai-chat-responds-in-english-instead-of-french/index.html)

### “Best Sellers” link in header leads to a 404 page

[See Full Test](/content/bug-book/best-sellers-link-in-header-leads-to-a-404-page/index.html)

### Checkout shows incorrect price or currency for Germany shoppers

[See Full Test](/content/bug-book/checkout-shows-incorrect-price-or-currency-for-germany-shoppers/index.html)

### Chat responses fail during long conversations

[See Full Test](/content/bug-book/chat-responses-fail-during-long-conversations/index.html)

### Liked Item Missing From Favorites

[See Full Test](/content/bug-book/liked-item-missing-from-favorites/index.html)

### Meal selection page stuck loading

[See Full Test](/content/bug-book/meal-selection-page-stuck-loading/index.html)

### Delivery date is not displayed correctly

[See Full Test](/content/bug-book/delivery-date-is-not-displayed-correctly/index.html)

### Subscription plan displays raw template text

[See Full Test](/content/bug-book/subscription-plan-displays-raw-template-text/index.html)

### Rewards page shows incorrect annual redemption limit

[See Full Test](/content/bug-book/rewards-page-shows-incorrect-annual-redemption-limit/index.html)

Platform: Native Mobile App (Android)

Device: Pixel 4a

Android Version: 35

User Type: Tobacco Member

Test Result: Failed at step 5 - Points display configuration error

### Afternoon time slots don’t appear when selected

[See Full Test](/content/bug-book/afternoon-time-slots-dont-appear-when-selected/index.html)

### Total cost shown is wrong at checkout

[See Full Test](/content/bug-book/total-cost-shown-is-wrong-at-checkout/index.html)

### Checkout button leads to error page

[See Full Test](/content/bug-book/checkout-button-leads-to-error-page/index.html)

### Checkout total is higher than expected

[See Full Test](/content/bug-book/checkout-total-is-higher-than-expected/index.html)

### Reviews reference a different item (dress) on shorts page

[See Full Test](/content/bug-book/reviews-reference-a-different-item-dress-on-shorts-page/index.html) 
- **Prevented** over $400k in lost sales
- **Saved** 21 hours in dev time on the bug
- **Automated** 21 hours in dev time on the bug